Success Stories

We have successfully helped client accelerate and grow value through leveraging digital capabilities. Read some of their success stories below

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May 19, 2022
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Case Study – Cyber Security in Local Government

Background Our client is a large inner-city Municipal Council and is required to apply government mandated cyber security best practice, specified in the Victorian Protective […]
May 19, 2022
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Case Study – Cyber Security in Aged Care

Background Our client is a not-for-profit welfare organisation with a history of dedicated aged care service in Melbourne communities for over 70 years. The key […]
February 23, 2021
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Technology due diligence for a leading Australian investment management company

Our client, a leading Australian investment management company, had identified an investment opportunity in the high growth NDIS space. This investment required a specialist technical review as part of their due diligence process, to provide a full understanding of the risks and technology investment profile to support an intended high growth strategy post acquisition. 
February 13, 2021

Using data and valuable insights to support efficient airport operations

Our client, a major international airport, recognised that a Data and Insights strategy, framework and controls will deliver significant benefits across their business. Our client was looking for immediate progress, initially with improved reporting using dashboards to support executive decision making and strengthen operations.
January 20, 2021

Rethinking the future of a metro railway through a digital operating model

As part of a bid to renew the franchise for operating one of Australia's largest suburban rail networks, our client identified 'digital' as a critical success factor within the forthcoming bid. Other than the usual operational and business technology foundations, the concept of Digital was not defined, but it was critical to define what this could be and ensure Digital was compellingly incorporated into the franchise bid.
January 14, 2021
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Transforming a major cemeteries trust to a digitally connected organisation

Our client, a major cemetery trust, identified “Digital” as a critical component needed to support and drive the success of their 2016 – 2021 strategic business plan. Digital Frontier Partners were engaged to conduct a review of the organisation’s current capabilities and practices and identify an initial strategy/roadmap. Our review scope included customer digital channels, staff tools and practices, use of information and analytics, workflow automation, and technology leverage.
January 3, 2021
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Raising the bar on digital product delivery for customers of an iconic budget airline

One of Australia’s most successful budget airlines saw the need to review their digital team’s work practices and capabilities to embark on an accelerated path. The airline recognised that while they were delivering a solid flow of new products and features to market this often relied on “individual heroics”. They believed this was caused by their pace of growth - resulting in a lack of process as well as communication challenges across the group.
December 4, 2020
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A new focus for the IT value proposition in a large electricity distribution company

The Australian energy sector is facing a series of challenges and opportunities; many of which are being driven by technological change across the electricity generation, supply and consumption segments. The number of informed customers who expect greater levels service, value for money and transparency is growing rapidly. At the same time, structural changes in the regulatory environment are also adding a new level of challenge for energy distributors.
October 22, 2020
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A digital strategy unlocks new growth for a leading not for profit

While our client already has demonstrated capability in the digital space (skilled people, a social media presence and use of metrics for digital channel performance), they felt their strategic settings for digital weren’t strong. The senior management understood the need to be more flexible in how they built and maintained relationships with their supporter base. This was especially relevant given that NGO also wanted to “pivot” their focus from traditional sponsorship products to more contemporary ones which are proving to be more relevant to younger, digitally aware sponsors. How the organisation leveraged digital to achieve this would be the key to their future success.