Our services unlock value for organisations through the leverage of technology, insights & highly effective practices

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Our key services

 
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ENABLING STRATEGY

The alignment of human, organisational and technical capability to enable business value.

Assess and baseline

  • Baseline current business and technology capabilities

  • Engage key stakeholders to understand current gaps and pain points

Develop options

  • Analyse approach to resolving key capability gaps

  • Recommend options sets to improve the business model, including technology and information leverage

Create the roadmap

  • Create a ‘value path’ for realising the improvements

  • Develop a commercially focused plan and business case to start the change journey


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BUSINESS TRANSFORMATION

Continuity and linkage to the enabling strategy which achieves business value / stated benefits.

Design the program

  • Work with senior company leaders to set the scope and key objectives

  • Develop a robust business case detailing the commercial, operational and customer outcomes

Establish the program

  • Bring together an appropriately skilled team, skilled in digital business change

  • Guide our client on their role and critical risk and success factors

Deliver for results

  • Demonstrate early access to value, by achieving quick wins and a high performing program capability

  • Leveraging process, technology, and human change, aligned to maximise value creation


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TECHNOLOGY LEVERAGE

IT operating model design and implementation which cost effectively and flexibly supports business needs

Assess capability maturity

  • Using industry frameworks, assess the gaps and opportunities with the current situation

  • Assess ways to increase technology leverage to support objectives such as efficiency, reliability and customer experience

Implement the changes

  • Working collaboratively with key technology and business leaders, develop technology transition and improvement plans


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CUSTOMER ALIGNMENT

On-going creation of customer value continuously informed, measured and managed by insights

Customer value chain

  • Baseline the customer value chain to identify steps that add or dilute value

  • Working with key stakeholders, develop a more effective customer value chain to improve the customer experience and process efficiency

Product management

  • Establish or strengthen the customer product management disciplines

  • Assist key leaders in product life-cycle management and alignment to the Customer Value Chain


Clients we have worked with

 

Let's discuss the possibilities 

Contact us today to explore what digital can mean for your organisation tomorrow.